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Benefits of Outsourcing



Outsourcing is a business practice that helps businesses cut down costs of performing services or creating goods. It means hiring a third-party company or individual to perform a particular task or function that should be performed by in-house staff.


Interestingly, outsourcing, which started gaining recognition in the business world around 1989, is now a vital practice implemented by most businesses. Common examples of tasks some companies outsource are but are not limited to customer services, manufacturing, administrative tasks, IT management, sales, marketing, shipping, and logistics.


Main Benefits Businesses Derive from Outsourcing Tasks

* Saves Cost: Nowadays, businesses hire workers from countries having lower minimum wages. Apart from this, the cost of facilities and running costs of maintaining a large staff capacity is reduced, as the party outsourced to perform the task cater for these costs or could work from home.


For instance, Verizon, Softbank, Vodafone, and Comcast outsource their call centers in India, Mexico, and the Philippines. Also, small businesses outsource some of their tasks to remote workers on many freelancing platforms.


*Access to Niche Experts: Benefits of outsourcing tasks is not limited to saving cost but also allow hiring experts that solely focus on solving the same or similar tasks. These experts have several years of experience and sophisticated tools at their disposal and mostly perform better than most in-house staff.


*Focus on more important tasks: Businesses can now focus on more vital areas and improve them. Such as focusing on the company’s R&D department while customer support services are outsourced.


*Time Zone Advantage and Faster Services: When companies outsource some of their tasks, they can complete multiple tasks within a short period. And outsourcing to companies or individuals having a faster time zone will be advantageous when having time constraints tasks can be done before commencing the next day.

These benefits, among many, make companies outsource tasks to a third party. In fact, Cerius executives say, outsourcing allows you to hire the best talents, limit the use of HR professionals, and focus on vital tasks.

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