Step 1: Book a free discovery call
We'll talk about which VIP Day makes sense for where you are and what you need most urgently.
Step 2: Pre-VIP Day prep
I send a brief questionnaire and request access to your tools (ClickUp, Dubsado, whatever you use). You don't need to clean anything up, I need to see the real situation.
Step 3: VIP Day (one focused 6-8 hour workday)
I build everything. You're available via Slack or Voxer for quick questions (usually 15-30 minutes total throughout the day), but you're not doing the work, I am.
Step 4: Handoff + walkthrough (end of day)
By 5 PM (or whatever we agree), I deliver:
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Everything built and ready to use
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Loom walkthrough showing you how it all works
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Documentation so you or your team can maintain it
You review, ask questions, and it's done.
Or maybe it's not a launch. Maybe it's:
Your client onboarding that's embarrassingly clunky and costing you conversions. The operations documentation you've been meaning to create for eight months so your team stops asking you the same questions.
The systems overhaul you know you need but keep pushing to "after this gets done."
Here's the truth: it's not getting done on your to-do list. It's not urgent until suddenly it's critical. And by then, you're scrambling.
A VIP Day forces the focus. One day. One deliverable. Done.
Why It's Still On Your List
You know what needs to happen, but it keeps getting pushed aside. You’ve known for weeks (maybe months) that something needs fixing.
But every time you sit down to do it, something more urgent pops up, a client call, a team question, another “quick” email.
Here’s what’s really happening:
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It never feels urgent, until it’s too late. Your launch is six weeks away, and you tell yourself you’ll map it out next week. Then it’s four weeks. Then two. Now you’re scrambling.
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Your systems “work,” but barely. Onboarding is manual and clunky. Clients aren’t complaining out loud, but the process is costing you trust (and sometimes, sales).
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It needs deep focus, and you don’t have it. Building workflows or launch timelines isn’t a between-calls kind of task. It needs hours of focused attention you simply don’t have.
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You’re not sure where to start. You know you need systems, just not which ones, or how to fix them without breaking what’s already working.
That’s where the VIP Day comes in.
You hand it to me. I build it. You review it.
By the end of the day, it’s done, and off your plate for good.
Choose Your VIP Day Based on What's Costing You Most Right Now
You have an offer. You have a launch date.
What you don’t have is a backend plan for how it’s all going to come together, without you scrambling at midnight six days before the cart opens.
You’re promoting on social, sending emails, maybe running a challenge. The front-end looks fine. But behind the scenes:
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No one’s clear on who’s doing what
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Tech setup keeps getting pushed to “later”
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Your team’s waiting on you for direction
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You’re figuring it out as you go, and everything takes twice as long
By the time the cart opens, you’re exhausted, your team’s frazzled, and the whole launch feels reactive instead of strategic.
That’s where the Launch Mapping VIP Day comes in. I map your entire launch from pre-launch through cart close, every task, deadline, and role, so your team can execute with confidence instead of chaos.
What you get:
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A Complete Launch Project Board: Every task is mapped with clear owners, due dates, and dependencies. Your team opens the board and knows exactly what to do.
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Roles & Responsibilities Breakdown: Clear ownership for every moving piece, from email copy to tech setup, so nothing slips through the cracks.
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Launch Timeline with Milestones: Pre-launch, launch week, cart close post-launch. A full-picture timeline so you can plan, delegate, and breathe.
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Up to 3 Repeatable SOPs for key launch tasks, and a Launch Playbook PDF + Loom Walkthrough.
You’re launching in 4–8 weeks
You have (or are building) a small team to execute
You want structure, clarity, and peace of mind before things get chaotic
Exhausted from being the bottleneck and ready to actually lead
Your programs are powerful, your coaching transforms lives, but the client experience behind it all? It’s inconsistent.
Here’s what’s probably happening:
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You (or your VA) manually send every form, contract, and invoice
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You forget to send a welcome email, or it lands in spam
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A client signs up and doesn’t know what happens next
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Your “automated” system still requires five manual steps
Every part of your onboarding relies on memory, and when something slips, you lose more than time, you lose trust.
A potential client experiences a disorganized onboarding and thinks: “If this is how they run their business, what will the program be like?”
They ghost, this VIP Day fixes that.
I map and automate your full client journey, from first inquiry to final offboarding, so every touchpoint feels smooth, professional, and handled without you lifting a finger.
What You Get
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Full Client Journey Map: Lead, Inquiry, Discovery Call, Booking, Onboarding, Delivery, Offboarding and Follow-Up. You’ll see exactly where clients drop off, where things break, and what needs to be automated or improved.
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Automation Setup: Forms, contracts, invoices, welcome emails, and follow-ups all automated, so when a client books, signs, or pays, the next step happens instantly. No reminders. No manual chasing.
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Launch Timeline with Milestones: Canned responses for FAQs, onboarding checklists, and offboarding surveys. Everything documented so your team delivers consistently, every time.
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Up to 3 Key SOPs Documented, and a Client Journey Blueprint PDF + Loom Walkthrough: Your new workflows and automations wrapped into a clean, easy-to-follow guide, plus a Loom video showing you how it all runs.
You’re signing clients regularly but the process feels clunky or manual
You want a seamless client experience that reflects your professionalism
You’re ready for automation that saves time without losing the personal touch
Exhausted from being stuck and ready to actually lead
Launch Mapping VIP Day – £1,200
Client Journey Systems VIP Day – £1,000
Both include:
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6-8 hours of focused, expert work
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All deliverables as outlined above
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Loom walkthrough and full documentation
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30 days of email support for implementation questions
What this replaces:
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Weeks of you "trying to find time" to do this yourself
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Your team guessing how things should work
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The revenue you lose when clients ghost because your experience is confusing
The real ROI:
Launch Mapping: One coach used her launch playbook to run three launches in 12 months. Each launch got smoother and more profitable because the system was already built. She calculated she saved 40+ hours across those three launches. At a £250/hour rate, that's £10,000 in time saved.
Client Journey: Another coach had a 30% drop-off between inquiry and booking. After automating her journey, that dropped to 8%. For her, that was an additional 6 clients per quarter. At £3,000 per client, that's £18,000 more revenue per quarter.
❤️ What Clients Say
Mo did a fantastic job. She made sure our booking process ran smoothly. She was highly responsive and had great communication both with myself and with clients.
Love, Unsiloed
Working with Mo has been an absolute delight! She communicates clearly, thinks creatively, and brings exceptional skills. I'm truly grateful to have found her.
Rachael, Hey Rachael
Here's What Happens Next
Book a free 30-minute discovery call. No pitch, no pressure.
We'll talk about:
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Which VIP Day makes sense for where you are right now
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What you'd walk away with at the end of the day
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Whether this is the right fit or if you need something else
You'll leave with clarity on your next move, whether we work together or not.
If it's a fit, you'll book your VIP Day on the spot or schedule it for a date that works.
If it's not, I'll point you in the right direction.
Fair?